4 Replies Latest reply on May 23, 2016 3:23 PM by thestaceyrenee

    Configuration error (Error: 213:5)

    thestaceyrenee

      I own a 13" MacBook Pro, I recently updated my hard drive to a SSD and updated the OS to El Captain.  And now I am unable to open any of my adobe apps.  I've googled and tried out many different fixes including the SLStore folder permissions (NOTE: I have an SLStore folder and a SLStore_v1 folder, if this is anything), restarted my computer over 5 times, I removed the programs and reinstalled them, deactivated them under my account and I am still unable to launch them.

       

      The error I get reads:

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      Configuration error

       

      A problem has occured with the licensing of this product. Restart your computer and re-launch the product.

       

      If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.

       

      Error: 213:5

       

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      Please help, I have numerous projects on hold as of right now.


      THANKS!