5 Replies Latest reply on May 29, 2016 1:22 PM by gadams1

    Installation Error


      I am trying to install the newest version of flash on my computer. I have a windows PC running windows 7 professional, using Firefox.  I have gone as far as to remove the prior versions of flash that I had from my system. Whenever I download the file and attempt to install I get an error message stating it is unable to install because there is an installer already running and can only have one instance.  When I downloaded the stand alone installation file, it began installation, then provided me with the same error message. I need to have this installed to run the programs for an online course I am taking and am very frustrated.  The error message occurs whether or not firefox is open and the same message occurs when attempting to install from internet explorer.