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I need help installing Flash Player how do you log in?

New Here ,
May 24, 2016 May 24, 2016

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I'm trying to install Adobe Flash Player on my MacPro OS. The file downloads but later in the process it asks for my NAME and PASSWORD. When I type in e-mail address and Adobe PW the screen only allows me to cancel. When I click ok nothing happens.

The e-mail and Adobe PW allow me to enter my account.

Your help is appreciated.

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correct answers 1 Correct answer

Adobe Employee , May 24, 2016 May 24, 2016

Hi,

This is the OS, not Flash Player prompting for the password prompt.  See the What userid & password do I need to install Flash Player?  FAQ for more information.  If you don't have a password, you leave the field blank and click OK to continue.  If you've forgotten your password there are links in the FAQ to other sites for assistance with resetting the password.

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Adobe Employee ,
May 24, 2016 May 24, 2016

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Hi,

This is the OS, not Flash Player prompting for the password prompt.  See the What userid & password do I need to install Flash Player?  FAQ for more information.  If you don't have a password, you leave the field blank and click OK to continue.  If you've forgotten your password there are links in the FAQ to other sites for assistance with resetting the password.

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