1 Reply Latest reply on May 25, 2016 8:31 AM by Akash Sharma

    Lightroom 6 video purge stuck

    maitaikpl

      My video purge through Preferences is running over 24 hours now. How can I delete is manually?

        • 1. Re: Lightroom 6 video purge stuck
          Akash Sharma Adobe Employee

          Hi maitaikpl ,

           

          Have you updated to the latest Lightroom version 6.5.1?

          • Lightroom video cache is stored by default in  "C:\Users\username\AppData\Local\Adobe\Lightroom\Caches\Video"(Windows) and "/Users/[username]/Library/Lightroom/Caches/Video(MAC)" .
          • Try renaming this Folder to Video.OLD
          • then restart Lightroom

           

          Let us know if that helps.

           

          Regards,

          Akash