As a follow up, I spoke with Adobe support, they have arranged a call back. They did note that there were 3 linked files in the document that were inaccessible due to permissions issues (created on another computer, and they referenced files stored there). I removed those links, but attempting to print yielded the same results. The support technician then had me attempt to package the file and save it locally, which resulted in a message that it "cannot copy necessary linked file(s)"
We then attempted to copy the contents on the document in question to a new document and print that, that also failed with the same print engine has filed message as previously.
after closing InDesign a log file is displayed in notepad relating to the failed print, one example:
%%[ ProductName: Distiller ]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%
( PoÈsKÖn µÐY5Âê2¢ ÷Fmø-êíöYJ
øR½=Ö¤%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
I have recently had this issue in my environment. I am the IT guy and a few people on our design team were getting the error. It turns out the problem was Employee 1 didn't have access to files the were linked in the In design file.
So what happen is Employee 2 created the Indesign File and saved it to a shared network resource but they didn't realize when creating the file and added image links to files that were not shared. So when Employee 1 open the file from the share everything looked fine but when they printed they receive the error.
Once I gave Employee 1 access to the folders that Employee 2 had everything was fixed.