3 Replies Latest reply on May 26, 2016 1:30 PM by Karl Heinz Kremer

    Adobe Acrobat DC Student and Teacher Edition Not Making Changes

    tanyaz68972462 Level 1

      I have Adobe Acrobat DC Student and Teacher edition which I purchased in November 2015.  Up to several weeks ago, it was working fine and I was able to make changes to documents, use the comments feature, etc.  However, because I had a trial version previously installed which launched by default, I decided to uninstall all Adobe software on my computer and download the one I need. I have installed again the Adobe Acrobat Pro Student and Teacher Edition and I included the serial licensing number, but currently it does not allow me to make any changes to the documents.  Instead it prompts me to sign up for Adobe Acrobat Pro DC for $24/ month. I do not want to sign for this option, and to my knowledge I have never been signed to it.  However, at the moment, I cannot editing or combine, or comment or create new files. I would really appreciate your help.

       

      I have MacBook Air OSX 10.11.5

      I am running Adobe Acrobat Reader DC 2015