What browser are you using? What anti-virus software are you using? Once provided, I'll forward your issue to the team that handles the download page for further investigation.
Does the same behaviour happen when you go to https://get.adobe.com/flashplayer/otherversions? On this page you'll need to select the browser and plugin type you want
I have uninstalled my antivirus so none now.
This link works. In future how do I get to think link for when new updates are released. I don't want to have to keep posting..?
Which anti-virus did you have?
We highly encourage you to opt into Background Updates. This is the 'allow Adobe to install updates (recommended)' option when you install Flash Player. You can also modify the settings in the System Preferences > Flash Player > Updates tab. When opted into Background Updates, Flash Player continuously checks for an update and when one is found it downloads and installs it silently in the background. No user interaction required. Computers opted into Background Updates are generally updated within 24 hours of a release. Oftentimes earlier than that.
Alternatively, you can bookmark the get.adobe.com/flashplayer/otherversions link.
I'm afraid I don't know, it was pre-installed on the laptop.
Many thanks Ive done this.
Ok, Thank you for replying. By knowing which anti-virus it was we could attempt to reproduce.
But even when uninstalled it does the same thing?
Sorry, I don't understand you latest comment.
Even when the Antivirus software that was installed was uninstalled, the adobe page still didn't let me install.
oh, ok. Thanks for the additional information. I have forwarded this issue to the folks who handle the download page. They may need to get more information from you. If so, they'll comment on this discussion thread.
I also have this same problem, and i don't run an installed virus checker, i have had this problem with every update for flash since owning my iMac and had to use and alternative link provided on the forum for each update.
OS X el captain
Version 9.1.1 (11601.6.17)
Can you share screenshot of the page ?
Hi I am having the same problem..." I go to click update flash player, it takes me to the page and the install now big yellow button at the bottom of the screen appears for about 2 seconds and before I have a chance to click it, it disaperes and says, 'Note: Your antivirus software must allow you to install software.'"
My antivirus software is Avira. I am running OS X 10.10.5. Safari version 10.0.
The 'Note: Your antivirus software must allow you to install software.' note on the page is static text. It's always there and has nothing to do with the download button disappearing. I will forward your post to the team handling that page. In the mean time, you can download the offline installer posted at the bottom of the Installation problems | Flash Player | Mac page in the 'Still having problems' section.