I kill the import and it says no photos or some such
Please quote the complete exact word-for-word error message. Do the thumbnails of the photos appear in your import dialog box? How far do you get in the Import process where things are actually working properly?
I think the catalog may be corrupt although LR doesn't say so.
Importing problems do not indicate a corrupt catalog. If the catalog was really corrupt, it wouldn't open.
How do I restore the catalog
the catalog is very large - it could be time to archive some of the older photos - how best to do this?
None of this is related to importing problems. There is no need to restore a catalog unless there are other issues that you haven't mentioned. Archiving of photos (at least the way I understand the term "archiving") is completely unnecessary (but making regular backups of photos and catalog file is very necessary).
Hi markhbfindlayx ,
First Optimize your catalog from File>>Optimize catalog.
Please make sure that you are using the latest version of Lightroom CC(Open Creative Cloud App and check for updates)
Also try removing all connected external devices(like Phone,Tablet or an external drive) and try importing.
If that does not help,create a new catalog and try importing.
ok I don't get any error message. It just hangs, then if I click on the import it says that there are no photos or videos to import. NB I have just tried optimising the catalog as per Akash's suggestion, and I have no external devices connected, but the problem still occurs.
I have tried importing just one photo but same result (canon CR2 file from a EOS 70d). The photos and some videos open OK in Windows Explorer.
Try removing the videos from the camera card or input folder, and importing again.
You didn't answer my question about do the thumbnails appear in Lightroom's Import dialog box
The photos and some videos open OK in Windows Explorer.
Does this mean that other videos do not open OK in Windows Explorer?
The thumbnails didn't show any images.
Your suggestion re removing the vdeo files did work however; the photos imported straight away. The thumbnails also show OK.
the video files do open and play; I have moved them to another folder and they are OK there.
Looks like this might be OK now - thanks.
Many people have experienced similar problems with videos somehow preventing the proper importing.
Hmm - I'm not really a video person- sometimes something demands it, like suddenly getting a cab ride in a steam locomotive!