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Lightroom is not reading your printer or detecting properly. You need to update the driver software on your machine from the manufacture website.
Also, try and print a simple image like 3x7 and check if that helps.
Thanks for your reply. I am using the latest driver from the manufacturer. It is a brand new printer and I downloaded the latest driver and installed fresh.
This printer can only print 5x7 with the media that is in it, so that is all I'm attempting to print. It uses 5 inch roll paper and cuts to a length of 7 inches. Where did 3x7 come from? I've never heard of that size.
Since posting, I've installed the same driver on another macbook pro running OSX 10.11.3 and the same (current) version of LR. It prints fine from that machine.
I have the same problem but the other way around i can print with lightroom but not photoshop, problem appeared after i installed a canon printer.