3 Replies Latest reply on Jun 1, 2016 1:44 PM by NeedPremiereEleHelp

    Adobe Premiere Elements 14 crashes when trying to load ImporterQuickTime.pm

    NeedPremiereEleHelp

      Got through the installation by doing the 64 bit version instead of the 32 bit. Keeps failing to install if I do the 32 bit version.

       

      Do I have corrupt files? If so, how do I purge them? I've tried uninstalling and reinstalling multiple times. Is there some sort of cache I can clear in order to make the software run without crashing when it tries to load ImporterQuickTime.pm?

       

      [Read https://forums.adobe.com/docs/DOC-7273]

      [Moved from Connections forum to specific Program forum... Mod]