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There isn't an option to undo a licensed image, but I've added 1 credit to your account so you can select another image.
Thank you for your assistance.
I've made the same mistake. I had two Adobe MAX credits left and was trying to search and use them wisely, when I accidentally licensed a photo that I didn't want (FILE #: 82666931). Can you help me. Only had two credits and hate to use one on something unintended.
I've added a credit to your account.
I've done the same thing. I clicked on a photo of a typewriter and next thing I know it's licensed. And yesterday I had 85 credits, today I have 83. I'm presuming one went to the mistaken license just mentioned, but I don't know what the other was for. Also, can you tell me how to avoid licensing a photo in error. I don't want this to keep happening.
Corrie Ann Gray
Hi Corrie Ann,
1. If you click on license history under your name you can see what images you've licensed. Please send us the ID # of the two images you licensed by mistake.
2. The best way to avoid accidentally licensing an image is to open the image details. In search results click on the image above the menu. This will open the image details and you will see the options, license and save, and save preview followed by the last location you saved to.
The only image that I see licensed is
That is the only one listed - and is why I said that I didn't know what other one was licensed - because it isn't there to view. I wish I had taken a screenshot of my account when I first logged back in (I hadn't been here in some time), to show the 85. Oh well.
You are correct there is only one licensed image. I've granted you a credit for that bringing your total back to 84.