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You can now cancel your subscription from your Adobe account page.
Follow the self cancellation workflow: Cancel your Adobe Creative Cloud membership
Hope that helps!
I've done all of the above and it still does not let me cancel. Do you have a phone number?
Have you tried Chat?
Please contact the support through call/chat for the cancellation requests and the billing queries:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
You may also refer to the help document below:
Please go through the Adobe - Subscription Terms as well.