21 Replies Latest reply on Jun 1, 2016 6:04 AM by acgant01

    Lightroom won't import, saying cannot read filesthis

    PennyStephens Level 1

      Screen Shot 2016-05-31 at 9.13.43 PM.png

       

      Screen Shot 2016-05-31 at 9.13.02 PM.png

       

      this is what I've tried so far..

      I've tried

      - importing straight from the camera

      - using different combinations of card readers, USB ports and cords.

      - dragging the folder onto the desktop and trying to import from there.

      - turning it off and on

       

      But when I open the cards the pics are there and I can open them in photoshop.

       

      I realise we probably all use Lightroom differently, but I've had a dream run with Lightroom till now.

       

      Any thoughts gratefully received.

       

      Thanks