4 Replies Latest reply on Jun 1, 2016 6:07 AM by F. McLion

    Lightroom 6.5.1 crashes. Faulting module mfc120u.dll

    d.p.middleton Level 1

      Lightroom 6.5.1 crashes and restarts every 3 minutes; faulting module: mfc120u.dll.

       

      OS is Windows 10 Pro 64-bit. Below is the problem report:

       

      Problem signature

      Problem Event Name: APPCRASH

      Application Name: lightroom.exe

      Application Version: 6.5.1.10

      Application Timestamp: 571b61a0

      Fault Module Name: mfc120u.dll

      Fault Module Version: 12.0.21005.1

      Fault Module Timestamp: 524fa0af

      Exception Code: c0000005

      Exception Offset: 000000000026b060

      OS Version: 10.0.10586.2.0.0.256.48

      Locale ID: 2057

      Additional Information 1: d5f9

      Additional Information 2: d5f92c3515e85d77768b00198ca89420

      Additional Information 3: 18a5

      Additional Information 4: 18a503c780cac45fc662680938b6afd1

       

       

      Extra information about the problem

      Bucket ID: 10384db5c17e2f65da689e3f100b9bad (120481375087)

       

      During the crash the application disappears and restarts.

      Yesterday Lightroom crashed every 3 minutes, with a total number of crashes of 18 in 1 hour.

       

      What's going on? Can the dll be replaced by a newer/older version to prevent this from happening?

       

      Cheers,

       

      Dave