1 Reply Latest reply on May 31, 2016 7:44 PM by Pat Wibbeler

    My all documents cloud in my phone deleted

    ahmedm2226824

      one day when i wanna to check my files in my phone ... I couldn't find any cloud files in my phone but i searched on website for my documents cloud i found all my files

       

       

      plz i wanna help for this proplem ... I was trying to solve it with myself by sync or use mobile linke but nothing happened !!!!

        • 1. Re: My all documents cloud in my phone deleted
          Pat Wibbeler Adobe Employee

          Hello and thank you for contacting us. If you tap the home icon in the upper left hand corner and then tap "My Account" and then scroll to the bottom of that panel, can you please confirm that the "Adobe ID" listed there matches the Adobe ID that you used to log into the web? Additionally, can you please confirm that you are using Acrobat on an iPhone or iPad? Thank you!