We have just received your payment. Please wait for 2-4 hours for the images to get credit.
In case you still don't see the images being credited, please let us know.
Thanks Sheena, but it still says I only have 6 photos at my disposal. Pls advise.
Yes, that is correct. I dont seem to understand yet how this works. I'm not
interested in buying these photos, I just wanted to mark them for future
needs. How can I get these licenses back?
2016-06-01 8:15 GMT+02:00 Brad Lawryk <firstname.lastname@example.org>:
Why don´t I have 10 photos to use? created by Brad Lawryk
<https://forums.adobe.com/people/Brad+Lawryk> in Adobe Stock - View the
full discussion <https://forums.adobe.com/message/8784563#8784563>
Sure, I can read that, but how do I get my licenses back?
Please follow Brad's instructions and you will be able to use your licensed images in your license history.
I'm sorry, I don't understand. Brad showed me where I can see how 4 of my
licensed photos had "disappeared" and I answered that I was not interested
in buying these. I was just marking them for future interest. So my
question remains: How can I "unmark" them to get my full 10 licenses for
the photos that I want and need right now?
2016-06-01 15:02 GMT+02:00 Sheena Kaul <email@example.com>:
Why don´t I have 10 photos to use? created by Sheena Kaul
<https://forums.adobe.com/people/Sheena+Kaul> in Adobe Stock - View the
full discussion <https://forums.adobe.com/message/8785224#8785224>
I am sorry but there is no such functionality so as to unmark them or unlicense them.
Please confirm me the image numbers that you licensed accidentally.
The numbers are: 88831834, 106914738, 50578734, 110606533
Thank you for your kind help, Sheena.
Hi Sheena. We appeared to have done the same thing, and it looks like this is a common issue with Adobe Stock. It's not overtly clear enough when browsing from the grid view that you're licensing a photo vs saving the preview, until it's too late. Especially on the first use. And having no way to un-license the photo seems a little ridiculous, no?
We accidentally licensed the following photos:
Could we get these removed from our account so we're back to the 10 licenses, please?
You are welcome!
P.S. when using Adobe forums, please mark helpful/correct responses of Staff/helper, if there are any.