I cannot import any of my videos into adobe premiere elements 12, but it will let me do photos. on my old computer it let me import videos and photos, but since I changed computers, it wont let me. When I try to import videos, it come up with 'the imported reported a generic error'
how do I fix this?
What model of camcorder is your video coming from and what format and resolution is it?
Do you have Quicktime installed, per the program's requirements?
What steps are you taking to import video into your project?
My videos are coming from a fujifilm finepix xp60 and they are a MOV file. The resolutoin is 640x480
No i don't have QuickTime installed.
i am importing them by going add media, files and folders then going through my files and selecting the videos.
Quicktime is, as I've said, a program requirement. It's necessary in order for the program to process MOV files.