2 Replies Latest reply on Jun 1, 2016 12:55 AM by Nanaky

    Error getting license


      I have a problem downloading a book from the library to digital editions. It says:

      Error getting license. License Serer Communication Problem:


      Any help with this problem would be much appreiate thanks.

        • 1. Re: Error getting license
          bones2016 Level 1

          Thought I should add that I have re-installed the digital editions programme numerous too.

          • 2. Re: Error getting license
            Nanaky Level 5



                Close all applications.

                Choose Start > Run.

                In the Open text box, type regedit and then press Enter. The Registry Editor opens.

                In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

                Select the Adept key.

                Choose File > Export.

                In the Export Registry File dialog box, select Selected Branch under Export Range. Enter a name and location for the backup registry key, and then click Save.

                Right-click the Adept key and choose Delete.

                In the Confirm Key Delete dialog, click OK.

                Close the Registry Editor.

                Open Adobe Digital Editions and reauthorize.




                quit Adobe Digital Editions.

                Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

                If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

                Open Adobe Digital Editions and reauthorize.

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