3 Replies Latest reply on Jun 1, 2016 3:45 PM by carl type3

    Coldfusion service stops

    joelc20349698

      Hello , Please raise a ticket with CF to understand why CF service goes down. please create a case with CF and provide below mentioned inputs for ticket. Below are the logs from coldfusion-error.log file. Logs is as below: Apr 13, 2016 2:30:36 AM org.apache.catalina.core.AprLifecycleListener init INFO: The APR based Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: D:\apps\ColdFusion11\cfusion\lib;D:\apps\ColdFusion11\cfusion\jintegra\bin;D:\apps\ColdFu sion11\cfusion\jintegra\bin\international;D:\apps\ColdFusion11\cfusion\lib\oosdk\classes\w in Apr 13, 2016 2:30:38 AM org.apache.coyote.AbstractProtocol init INFO: Initializing ProtocolHandler ["ajp-bio-8014"] Apr 13, 2016 2:30:38 AM org.apache.catalina.core.StandardService startInternal INFO: Starting service Catalina Apr 13, 2016 2:30:38 AM org.apache.catalina.core.StandardEngine startInternal INFO: Starting Servlet Engine: Apache Tomcat/7.0.54 Apr 13, 2016 2:30:44 AM org.apache.catalina.util.SessionIdGenerator createSecureRandom INFO: Creation of SecureRandom instance for session ID generation using [SHA1PRNG] took [860] milliseconds. Apr 13, 2016 2:30:45 AM org.apache.catalina.core.ApplicationContext log INFO: ColdFusionStartUpServlet: ColdFusion: Starting application services Apr 13, 2016 2:30:45 AM org.apache.catalina.core.ApplicationContext log INFO: ColdFusionStartUpServlet: ColdFusion: VM version = 24.55-b03 Apr 13, 2016 2:31:03 AM org.eclipse.jetty.util.log.JavaUtilLog info INFO: jetty-9.0.7.v20131107 Apr 13, 2016 2:31:03 AM org.eclipse.jetty.util.log.JavaUtilLog info INFO: Started o.e.j.s.ServletContextHandler@389204a{/,null,AVAILABLE} Apr 13, 2016 2:31:03 AM org.eclipse.jetty.util.log.JavaUtilLog info INFO: Started ServerConnector@19441edb{HTTP/1.1}{0.0.0.0:5500} Apr 13, 2016 2:31:05 AM org.apache.catalina.core.ApplicationContext log INFO: CFMxmlServlet: Macromedia Flex Build: 87315.134646 Apr 13, 2016 2:31:15 AM org.apache.coyote.AbstractProtocol start INFO: Starting ProtocolHandler ["ajp-bio-8014"] Apr 13, 2016 2:31:15 AM com.adobe.coldfusion.launcher.Launcher run INFO: Server startup in 41708 ms Apr 13, 2016 4:17:31 AM org.apache.tomcat.util.http.Cookies processCookieHeader INFO: Cookies: Unknown Special Cookie Note: further occurrences of Cookie errors will be logged at DEBUG level. Apr 13, 2016 10:57:43 AM org.apache.catalina.core.StandardWrapperValve invoke Regards, Joel

        • 1. Re: Coldfusion service stops
          WolfShade Level 4

          I do not mean to sound trite, but rambling on and not separating parts of your request into paragraphs makes it extremely difficult for us to read or comprehend your request.  I will also risk assuming that English is not your primary language.

           

          If you could, please, use an electronic translator (Google has a nice one) to clarify your request, and format your request so that it is not a jumbled heap of data.

           

          V/r,

           

          ^_^

          • 2. Re: Coldfusion service stops
            Carl Von Stetten Adobe Community Professional & MVP

            Also, please remember that these forums are mostly peer-to-peer support.  This is NOT an official Adobe support channel, so there are no "tickets" opened here.  If you need to request assistance from Adobe, please use this link: Contact Customer Care

            • 3. Re: Coldfusion service stops
              carl type3 Level 4

              Hello Joel,

               

              The coldfusion-error log is showing for the most part CF11 start-up details. So we have CF start 2:30am followed by a 4:17am cookie notice and a catalina (tomcat) notice at 10:57am. I am not sure that provides any clues as to what I think your trying to inform folks of causes for CF outage.

               

              Did CF stop responding about 11am?

               

              Perhaps more details about the reason the CF outage can be discerned from coldfusion-out log. Take care to notice errors and warnings at the time of and leading up to outage.

               

              HTH, Carl M.