I am trying to re-install adobe illustrator cs6 on a new machine as the users old machine is being retired. When I enter the serial no i get the invalid message.
I work for the Ministry of Transportation, Ontario and we purchased volume licensing. To make things better, the original person this was deployed to doesn't work here anymore. I have the following if needed:
End user Purchase Number
Reseller Purchase Order number
For licencing issues you have to contact Adobe Support directly as no one in the forum can or will help you here.
Tips: 1. A volume license must be used with volume license software, you can't use the regular download. 2. Be sure to contact your volume license support, not retail support. 3. CS6 is now out of support, which may be a problem.