3 Replies Latest reply on Jun 6, 2016 11:04 AM by ohmnath

    Illustrator cs6 "Invalid Serial Number"


      I am trying to re-install adobe illustrator cs6 on a new machine as the users old machine is being retired. When I enter the serial no i get the invalid message.

      I work for the Ministry of Transportation, Ontario and we purchased volume licensing. To make things better, the original person this was deployed to doesn't work here anymore. I have the following if needed:


      Order Number

      End user Purchase Number

      Reseller Purchase Order number

      Agreement Number


      Please help