- If Lightroom is not opening but it does shows up in task manager,Refer the solution mentioned in Crash in Lightroom CC 2015/6 in Windows with exception code 0xc0000409 in the faulting module MSVCR120.dll, after the Li…
- If Lightroom opens and freezes right away, Please refer Adobe Lightroom GPU Troubleshooting and FAQ and manually disable the use of graphics processor in Lightroom.
thanks for your fast reply, but no success.
Backup your Lightroom catalog manually(Copy the catalog from where it is stored) and then reset preferences.following Resetting Preferences in Lightroom CC/6 | Lightroom Blog
Let us know if that helps.
The dialog for resetting comes and after that the dialog to choose a catalog. No success.
Sorry. I´m afraid not.
The dialog for resetting comes and after that the dialog to choose a catalo
Did you get an option to select a catalog or create a new one?
If not so did you selected Yes when Lightroom prompts to reset Preferences?
1. Yes I get an option to select a catalog and I greated a new catalog and took also the old catalog.
2. Both I selected Yes and tried No.
my last hope was to uninstall my computer completely and install all new.
Now, all is good.
Thanks muchly for your help. I'm so appreciate.
Sorry for my english