8 Replies Latest reply on Jun 3, 2016 6:35 AM by F. McLion

    Lightroom 6 cc crashes upon startup


      Just installed Lightroom and it crashes immediately after launch. Here's the crash message:

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: lightroom.exe

        Application Version:

        Application Timestamp: 5523190c

        Fault Module Name: ig7icd64.dll

        Fault Module Version:

        Fault Module Timestamp: 55d1ffdb

        Exception Code: c0000005

        Exception Offset: 000000000003ee34

        OS Version: 6.1.7601.

        Locale ID: 1049

        Additional Information 1: 85c7

        Additional Information 2: 85c76407b7be38c9a2099b798bcaf1af

        Additional Information 3: 84a3

        Additional Information 4: 84a3197e234b59e4f15f2f7eb43c1382



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