2 Replies Latest reply on Jun 24, 2016 8:00 AM by renzildsouza

    'Error: Internal Error' message. Can I get through this??


      I recorded some videos and I'm trying to go back and edit them. When I  open any video project in presenter, I get this:

      Screen Shot 2016-06-03 at 10.07.59 AM.pngAnd then the entire program closes when I click OK. Any suggestions or help would be very much appreciated. I have already uninstalled and reinstalled the program multiple times, restarted my computer, and tried to record a new video, and I get the same message every time.