I'm a student at the University of Utah and we get a free subscription to the creative cloud. It expires every year so you have to enter a redemption code to renew it, but when I tried to enter my redemption code it says it has already been used. I waited until the exact date my subscription expired so I don't know why it wouldn't let me renew it. Anyone know the answer?
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Ask your college for a new code
The Redemption code CC had expired on June 4th, you can enter the credit card information in your account to activate it, it takes about 24 to 48 hours to be activated.
In case it does not activate, you need to make a new purchase.