We are sorry for the inconvenience that it has caused to you, we would request you to contact our support team, so that they may assist you appropriately with this: Contact Customer Care.
[Note: Make sure that you are signed in to the website with the valid Adobe ID, under which the product is registered]
Let us know in case you need any further assistance with this.
Date of purchase of Creative Cloud
03/28/16 : Active & charged every month (charged on 04/28/16 & 06/04/16)
01/22/16 : Cancelled
Above are the order status of the CC that you have, any charge apart from this has not been taken from Adobe.
I'm sorry, but if I understand correctly I have somehow activated and paid for two contracts !? I don't understand how it happened, but most importantly, do not understand why I need two contracts?! I need only one. Hence the question - how do I cancel the second contract and how to unsubscribe from automatic removal of money from my card!? I am not satisfied with the write-off of money the default s and services I did not order !
Please send the details by private message so that I can assist you.