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1. Extended licenses are priced individually & there is no discount for bulk purchases
2. £39.99 is the ex VAT price
3. Please check this document to see how to access your support cases - View Adobe Support cases
Hi many thanks,
I'm buying them today, is it possible once I have done this to have a refund on the £7.99 plus VAT I paid on the original license so I'm not paying twice?
If you are upgrading from a Standard license to Extended license we don't offer a discount or refund on the original license.
As a gesture of goodwill, I have added a Standard license credit to your account to use for another image.
Well I have seen other replies from staff who have offered this. It's not very fair if you do it for one customer and not another