1 Reply Latest reply on Jun 24, 2016 7:55 AM by renzildsouza

    Video Express Launched from Presenter Error

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      When I try to launch Video Express from Presenter, I get the following error:

      Any suggestions?

        • 1. Re: Video Express Launched from Presenter Error
          renzildsouza Adobe Employee

          Hi Chuck,

           

          Sorry for the delay in responding.

           

          Does Video Express launch fine from the Start Menu?

           

          Can you also send us a diagnostic log? You will need to launch 'Troubleshoot Presenter Video Express' from the Start Menu, and then close the app. It will prompt you to email us the logs. Please email it to us and we will have a look at it asap.

           

          Thank you,

          Renzil D'Souza

          PVX Team