2 Replies Latest reply on Jun 8, 2016 9:39 AM by Tanuj Sandal

    CR2 not supported for Canon G7 X Mark II


      Hi I was not able to open my raw file in CR2 file extension in Photoshop CC


      The error message is

      Photoshop cannot open this file.

      If you are attempting to open a raw file from a digirtal camera, make sure you have the latest Camera Raw update installed via Help > Updates ...

      If the problem persists, visit the following link for more information:



      From what I understand, Camera Raw support is for specific camera model, and not file format specific. My camera model is not listed in the List of Supported Camera in the URL mentioned above. I wonder if there will be a update to the list.



      Adobe Version: Photoshop CC 2015.1.2

      Camera Raw version:

      Platform: Windows 10

      Camera Model: Canon G7 X Mark II


      Message was edited by: Shawn Tan Added more information.