2 Replies Latest reply on Jun 8, 2016 9:39 AM by Tanuj Sandal

    CR2 not supported for Canon G7 X Mark II

    boyshawn

      Hi I was not able to open my raw file in CR2 file extension in Photoshop CC

       

      The error message is

      Photoshop cannot open this file.

      If you are attempting to open a raw file from a digirtal camera, make sure you have the latest Camera Raw update installed via Help > Updates ...

      If the problem persists, visit the following link for more information:

      http://www.adobe.com/go/kb407111_uk

       

      From what I understand, Camera Raw support is for specific camera model, and not file format specific. My camera model is not listed in the List of Supported Camera in the URL mentioned above. I wonder if there will be a update to the list.

       

      Background

      Adobe Version: Photoshop CC 2015.1.2

      Camera Raw version: 9.5.1.195

      Platform: Windows 10

      Camera Model: Canon G7 X Mark II

       

      Message was edited by: Shawn Tan Added more information.