2 Replies Latest reply on Jun 6, 2016 10:22 PM by Rajashree Bhattacharya

    Adobe Creative Cloud


      i purchased a product with which had a 90 day subscription for Adobe Creative Cloud.

      i went through all steps to get the " redemption code" & moved onto the installing page.


      Put the redemption code which was recognized but right before hitting the Install ACC, inacidently hit the back button on the browser and all went wrong.


      It made me reload the Installing procedure, so I did and tried to put the redeem code....error...

      "it's already been used once " appeared.


      Now I cannot proceed.

      please help...

      Any ways to reset this???