I'm using Adobe Acrobat XI Pro Version 11.0.16 on Windows 7 Enterprise.
Under summary in the certificate viewer I see Intended Usage: Digital Signature, Encrypt Keys, Client Authentication.
So the problem I'm having is I can't seem to get Adobe Acrobat to recognize and use this signature when I try to digitally sign a document. I go to the Digital Signature field in a document and click on it and I get a window that says "Add Digital ID" and prompts me "I want to sign this document using My existing digital ID from *A file, *A roaming digital ID accessed via a server, *A device connected to this computer OR *A new digital ID I want to create now.
The problem is I already have a valid digital ID and it's not in a file I know of, or on a server, or on a separate device. The digital ID I want to use is already set up and I thought should be auto-recognized when I click on the digital signature field in my document. How do I get the existing/trusted Digital ID from my company to be selected when I click on the digital signature field?
I will add that I've been signing documents identical to the one I'm trying to sign so I know the issue isn't with the way the document was set up. My company recently gave me a new laptop and all my previous settings that worked flawlessly are now gone and I can't seem to get this working.