2 Replies Latest reply on Jun 7, 2016 11:55 PM by Mohit Goyal

    Reading CR2 files

    barryssl

      I just moved LR6 from one computer to another.  Now, when I try to import files I get the following, "The following files were not imported because they could not be read.  How do I fix this?

        • 1. Re: Reading CR2 files
          DdeGannes Adobe Community Professional

          This error message is usually due to your copying the raw files to a "destination folder" in the import dialog for which you do not have read and write privileges. Use the options in your operating system to correct the permissions or choose an alternative destination in the import dialog (right side panel).

          • 2. Re: Reading CR2 files
            Mohit Goyal Adobe Employee (Admin)

            Also, you can try and change the destination folder to any other location.

             

            Note: If you only want to add files from the external hard drive, then select "Add" from the top on the import screen.

             

            Regards,

            Mohit