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I would suggest you to first update Lightroom to the most recent version 6.6: Keeping Lightroom Up-to-Date
Also try the troubleshooting steps from the following article: Lightroom CC 2015/6 in Windows with exception code 0xc0000409 in the faulting module MSVCR120.dll, after the Lightroom C…
If the above does not help, please attach the faulty module path.
Thank you Ill do that. i just checked for updates recently and didn't realize there was something new.
Its not crashing at start up, if that makes a differance
Sure, please try the steps and let me know if the application still crashes or not.
Please answer me this, if working properly should the import/export process be faster than Lightroom 5.7. My workflow has slowed to a crawl since my upgrade. Thanks
No, the import/export process should not be slower as compared to the previous version.
I would suggest you to update to Lightroom 6.6 first and then see if there is still a latency or not.
Will do, thank you!
You are welcome, will wait for an update form your end.
So I updated LR to 6.6 and worked on a small batch of 400 files. It did not crash but immediately I could not delete two files in a row. I reset LR thru preferences and the delete function worked ok. Now I have a new issue my computer or software struggled to advance photos, delete photos or paste copied settings. There was an 1/2 to 1-1/2 second delay thru out the entire process. Any thoughts?
Im confused, you had told me LR6 is faster than LR5. How do you read what I wrote and say it sounds good and lightroom is working fine. It is not working fine and much slower with more bugs than when I used LR5. And I have a better computer now.
This is what I wrote to you: It did not crash but immediately I could not delete two files in a row. I reset LR thru preferences and the delete function worked ok. Now I have a new issue my computer or software struggled to advance photos, delete photos or paste copied settings. There was an 1/2 to 1-1/2 second delay thru out the entire process. Any thoughts?
Lightroom version: 6.6 [ 1078672 ]
Operating system: Windows 10
Application architecture: x64
System architecture: x64
Logical processor count: 8
Processor speed: 3.4 GHz
Built-in memory: 32718.7 MB
Real memory available to Lightroom: 32718.7 MB
Real memory used by Lightroom: 1160.6 MB (3.5%)
Virtual memory used by Lightroom: 1304.7 MB
Memory cache size: 794.5 MB
Maximum thread count used by Camera Raw: 8
Camera Raw SIMD optimization: SSE2,AVX,AVX2
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1200, 2) 1680x1050
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
AMD Radeon R7 200 Series
Check OpenGL support: Passed
Vendor: ATI Technologies Inc.
Version: 3.3.13440 Core Profile Context 16.200.1025.0
Renderer: AMD Radeon R7 200 Series
Still looking for help-Thanks
Turn off the GPU in LR / Prefs / Performance / uncheck Use Graphics Processor.
Tried that already, no improvement, actually worse
Sorry for the misread, did you try the steps from the article for the improvement of Lightroom performance?
Tried the ones that were relevant. I've used LR for years so am familiar with it. I also have a computer expert trying to help me. He assures me that from the computer side of it it all looks good. I am using a faster and better computer now and seeing slower results, crashing, photo advancement struggling (1//2-1-1/2 sec lag time) and at times the un-ability to delete two files in a row. You had told me LR was faster than LR5 and I'm not seeing this. Its been a frustrating upgrade because this is a busy time of year for me. Thanks