8 Replies Latest reply on Jun 27, 2016 10:07 AM by lserghio

    Unable to create PDF in iPad app w/ Acrobat DC Pro subscription

    johncmiller37

      I have an Acrobat DC Pro subscription via a Creative Cloud subscription. I am logged into the Acrobat Reader app on iPad using the same Adobe ID as my CC subscription. Even so, the app is not recognising my Acrobat DC Pro subscription, and thus won't allow me to create a PDF using the app. Instead, it prompts me to pay for a monthly PDF Pack subscription via the Apple App Store. What is going on? Why can't I access a feature I've paid for?