3 Replies Latest reply on Jun 8, 2016 6:32 PM by debil73014916

    Installation issues

    debil73014916 Level 1

      I just purchased and downloaded Photoshop and Lightroom. The setup portion downloaded fine but at the end of the program download I getting the following error message. Can someone tell me how to correct this?


      ERROR: DF024: Unable to move file at "C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{793C2BF7-A4FE-4608-91C9-9282C5801C21}\_1831_e13c7b5ad3f 927830a985a010ca4c7bc" to "C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\DynamicLinkMediaServer\dvametadata.dll" Error 32 The process cannot access the file because it is being used by another process.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 840)