0 Replies Latest reply on Jun 9, 2016 6:39 AM by DianUS

    Cannot Delete/Move/Rename/Open a file

    DianUS

      Hello...

      I have a corrupt file. I cannot delete it, open it, Move it or rename it. The error message is below.

      Below is the error message when the file crashed:

      Screen Shot 2016-05-19 at 3.24.27 PM.png

      Below is the error message when I try and open it:

      error code 5.png

      Below is error message when I try and rename it:

      CORRUPT.png

      Below is error message when I try and delete it:

      Delete.png

       

      Below is error message when I try and move it:

      move.png

      The file is on our server. Multiple people on different Macs have tried this as well. We have deleted preferences, run disk utility. Nothing else can be done because we can't open it. I have checked the art link in it and it's fine. Several other files use the same links and they are all OK. The fonts are good as well. Trash-It won't work on it either.

       

      Any suggestions? Thanks!