I downloaded Adobe Premiere Elements 14 trial version today to see if I like the programm and can work with it. I can't even install the programm as my pc tells me that I have to shut it down and start again. I did that but to no avail. I am using Windows 10 and pc is only 1 month old.....
Can someone please help me?
Thanks a lot in advance!
Where did you download it from?
Exactly what steps are you taking to install it?
What are your computer specs?
Are there any error messages?
I downloaded the trial from Adobe website.
After downloading I tried to install it by clicking install! It looked as if it did but it doesn't work. I got the message that I needed to close the computer down and start it up again to continue. So I did but nothing happened.
My Laptop is only 1 month old, a Dell Inspiron 5759, Windows 10, Intel Core i5-6200U CPU @2.30 GHZ 2.40 GHZ, RAM 8 GB, 64-bit.
I hope someone can tell me what to do!
Look in C:Program Files\Adobe\Premiere Elements 14 and see if there is an .exe file. If so, open it.