9 Replies Latest reply on Apr 2, 2017 1:49 PM by Captiv8r

    Resolution size vs capture size

    Julie88 Level 1

      I just want to double-check something.  We are creating training in 1600 x 900.  I set my monitor resolution to this size.  Then I set Captivate to record at this size (this is for software simulations).

       

      Why then when the Captivate recording red box comes up - why doesn't it cover  the whole screen.  Why is the Captivate capture box smaller than the whole screen?

       

      Did I do something wrong?  Or is this normal?

        • 1. Re: Resolution size vs capture size
          Lilybiri MVP & Adobe Community Professional

          Are you perhaps using a retina screen? But I would never use such a big resolution, because of the resulting file size. Are you sure that all your trainees will be able to see that course without scrolling? Do not forget that such a course is deployed on a LMS or a webserver, which means that some real estate is taken up by the browser or the LMS and you'll never be able to use the full 1600x900 even if they have such a resolution. Moreover: if you use a playbar, this will add some pixels in the height, if you use a TOC this will add at least 250px in the width.

          Please mention the version you are using?

          • 2. Re: Resolution size vs capture size
            Julie88 Level 1

            Hi. No I am not using a retina screen.  This size is mandated by the client so I have no choice but to use it.

             

            I am using Captivate 9.

             

            I just want to make sure I understand why when the monitor is set to 1600 x 900 and Captivate is set to 1600 x 900 - why is the capture are not the entire screen.  Does it have anything to do with pixels? VGA cables? Font sizes?

            • 3. Re: Resolution size vs capture size
              Lilybiri MVP & Adobe Community Professional

              What was your work flow? If you want to capture the whole screen, maximize the application you want to capture. Then choose:

              File, Record New Software simulation (or directly from the Welcome screen). Choose Application, Snap to Application. You will not even see that red rectangle in that case.

               

              Even if your client requires that resolution, do you need a TOC or a playbar? You will have to subtract the space that they need from your total resolution.

              • 4. Re: Resolution size vs capture size
                Julie88 Level 1

                Ok - let's see...

                 

                I am working off a laptop which only goes up to 1366 x 768 for resolution (I have to use this machine).  I have a VGA cable connected from the laptop my Dell 23" monitor.  The monitor is set to 1600 x 900. Captivate is set to 1600 x 900.

                 

                I have the application up on the monitor.  I use Slides -> Software Simulation.  Th size on the Captivate pop-up box confirms 1600 x 900. I press Record and the red capture window comes up, but not at full screen size.  I resize my application window up to meet the Captivate capture window.  and then I record.

                 

                Its the capture window I worry about. 

                We are publishing them as MP4s and it will go into an LMS, which I assume is providing the playbar and such.  We are not publishing with those out of Captivate.

                • 5. Re: Resolution size vs capture size
                  Lilybiri MVP & Adobe Community Professional

                  It is a problem with doing a capture on a second monitor, which is not a good idea at all. Can you estimate the size of the red capture window? Could it be your maximum resolution? There is a free application, labeled 'Sizer' that could help you.

                  • 6. Re: Resolution size vs capture size
                    Julie88 Level 1

                    Ok - I made a mistake I think.  I set the monitor to 1600 x 900 when it was attached to my desktop.  Then I hooked it up to the laptop and the resolution sizes changed.  So I was actually recording at 1920 x 1080.  That is why the red screen box was smaller than the whole screen.But it appears that Captivate recorded it at the right size anyway since the I used the red capture box.

                    • 7. Re: Resolution size vs capture size
                      Lilybiri MVP & Adobe Community Professional

                      If you choose to snap to the application it will be the right resolution,

                      indeed.

                      • 8. Re: Resolution size vs capture size
                        kimberlyd99175784

                        I am trying to capture simulations within the 1280x720 size and then copy them over into a pre-made template for that size but my simulations/actions are not lining up when I play back the recordings.

                        • 9. Re: Resolution size vs capture size
                          Captiv8r Adobe Community Professional & MVP

                          Can you share a screen capture depicting what it looks like?