Hi Spike Ian,
When do you get the splash screen regarding video card?
What is the model number of your graphics card?
Have you updated to 6.6 version?
Spike Ian wrote:
I’m trying to upgrade to Lightroom 6.6 from 6.1.1.
I get a splash screen telling me that my video card is not supported
According to my computer, the latest software (184.108.40.20629) is installed on the Intel HD Graphics - video card file version 220.127.116.11.
If this is the case, what fully supported video card should I be using to allow Lightroom to work without this issue?
The question you should answer first is: what is the size of your monitor, in pixels (not inches)? If it's a standard HD 1920x1080 monitor, there's no real point to getting a better video card. And you should probably turn off the GPU acceleration in Lightroom. You'd need a 4K or higher monitor in order to see any benefit from a better video card.
More details: GPU notes for Lightroom CC (2015)
What operating system do you have Spike? If using Mac OSX 10.8 Lightroom can’t be updated beyond 6.1/2015.1
OSX 10.9, 10.10 or 10.11 is required.
Thanks for your replies so far. In reply to some of the questions:-
I have updated to Lightroom 6.6
All I can find regarding the Display Adaptor in Device Manager is "Intel (R) HD Graphics" and this is running the latest software
My computer is a Windows 10 machine. I5 processor with 16G RAM
I get the splash screen telling me that the video card is not supported when accessing the Slideshow module
GPU is turned off by default as the video card is not supported
Problem has been fixed.
I have fitted a new ASUS Geforce GTX 750Ti video card.