1 Reply Latest reply on Jun 15, 2016 7:37 AM by Ann Bens

    Crash with PrEl 13 and GeForce 940MX

    jackmcbrezel

      Hello,

       

      I've got a problem with my laptop and Premiere Elements 13. The laptop has two graphic cards: one onboard Intel HD graphics adapter and one NVidia GeForce 940MX. When launching PrEl with the Intel graphic adapter, there is no problem and the program works just fine. But when using the GeForce (which has much better performance) the program crashes on startup.

       

      Does anybody know if there is a workaround or anything?

       

      PrEl is on the latest version (13.1) and the graphics driver is also on the latest version.

       

       

      Thanks in advance.

       

      JM