2 Replies Latest reply on Jun 16, 2016 7:01 AM by Szalam

    Project File Icon Missing on Mac (blank)

    davechapfilms Level 1

      Hey!

       

      I've started to notice that all AE file (.aep) no longer have a tiny, purple icon on my external, non-retina Thunderbolt display. I see an icon in larger thumbnail views of the finder, but list and column views only show a blank, white icon. When I drag the winder window to my Macbook Pro screen, the icons appear. They disappear again when the window goes back to the non-retina display. Is anyone else experiencing this?

       

      What I see:

      List View and Column View: White Icon

      Thumbnail View: Normal AE document icon

       

      Details:

      OS X El Capitan 10.11.5

      2015 Macbook Pro connected to 27" Thunderbolt Display

      AE 13.7.2 and 13.2 installed

       

       

      I performed a complete erase/install last week and fresh installs of all Creative Cloud apps. I have also downloaded AE CC 2014 (along with updates) to see if that corrected the icon issue without success.

       

      Screen Shot 2016-06-14 at 2.32.27 PM.png