1 Reply Latest reply on Jun 15, 2016 3:25 AM by Willi Adelberger

    Indesign Crash


      Running Adobe InDesign CC 2015.3 release build is  x64 Build running on Windows 7.


      This is a new install.


      Randomly crashes will produce a pop saying Indesign stopped working , sometimes the program will just freeze and not responding.


      Solution is to end task then restart it again.


      Windows logs produced below



      Faulting application name: InDesign.exe, version:, time stamp: 0x56d9d456


      Faulting module name: PDF.RPLN, version:, time stamp: 0x56d9d93d


      Exception code: 0xc0000005


      Fault offset: 0x00000000000c7cfe


      Faulting process id: 0x21ec


      Faulting application start time: 0x01d1c6dcadfcb94e


      Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe


      Faulting module path: C:\Program Files\Adobe\Adobe InDesign CC 2015\Required\PDF.RPLN


      Report Id: 12e9f363-32d9-11e6-8087-64006a69e5cb


      thereafter restarting 20mins later produced



      The program InDesign.exe version stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.


      Process ID: 272c


      Start Time: 01d1c6e68bcc1e73


      Termination Time: 35


      Application Path: C:\Program Files\Adobe\Adobe InDesign CC 2015\InDesign.exe


      Report Id:



      Any ideas on how to fix this problem?