I accidentally licensed an image (77794802) and the second image I licensed (36162545) freezes my computer every time I try to open it. Please help! Thanks.
I've added a credit to your account to replace the image licensed in error.
Which program are you using to try to open 36162545?
Thank you Bev!
For the second image, I'm using Adobe Illustrator to open the image. The image opens, it just freezes AI every time so I can't use the image in any way.
I'll ask our technical team to check this and follow up with you.