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It could be a possibility that you might have opened another catalog, try File>Open Recent.
Or if not and you are working in the right catalog, are the previews showing black?
A screen shot would be helpful: FAQ: How do I capture and post a screen shot or video?
thanks for replying so quickly.
Unfortunately both of your alternatives are not suitable in my case. I tried different catalogues after I thought that there is a problem. I'm familiar with the principle of catalogues and how to switch between them.
That the previews are missing is shown in the top right corner below the histogram. Instead of "original + smart preview" it only says "original" now. I use LR since version 3 or 4 and I let LR render previews on every import ever since. All of them are gone now or at least they seem to be gone. I bet that they still are somewhere in some of the LR folders.
A doubt that a screenshot could be helpful in my case because all that you're gonna see is a couple of folders with no developments or flags on them. Looks like a fresh import but all with no previews.
You got any other ideas?
Thanks in advance. CH
I have previews, they're not missing, and under the histogram it says "Original Photo". I never created smart previews.
So please do show us a screen capture so we can see for ourselves the problem.
It still sounds to me like your Lightroom has accidentally opened the wrong catalog, and you should have your operating system do a search for all files whose name ends with .LRCAT, and open each one so that you can find the one with the developments.
Also, try opening a recent backup of your catalog file.
this is a screenshot which shows one of the folders that lacks all my developments. I had about 35 photos that were flagged and developed completely. In this particular folder there still are the smart previews as you can see below the histogram. But most of the other folders are without smart previews now. Lacking of smart previews is annoying but I could live with that. Flags and developments concern me the most.
I am curious about opening a backup catalog. How does that work? Maybe that's a way. I don't wanna ruin all my past developments in case they still are somewhere.
This is one out of two cataloges that I use and both have these problems. I use this catalog since january 15 and the other one since january 16 so I know which catalog to open. And I sometimes switch between the two.
You got any other ideas?
Thanks in advance. CH
You open a backup catalog by copying it (not moving it) using your operating system to a brand new folder that is otherwise empty, and then you double-click on it.
If I could request a different screen capture, I'd like to see the photo in the Develop Module, with the history panel on the left expanded so I can see that no edits have been made.
This is one of the photos that I had made developments to. This is now from the last backup. The original is the same
sorry to hear that, I know how that feels. Unfortunately I didn't find a solution.
All I can say afterwards is: lesson learned. How can a company make such awesome software products and be so aweful at support at the same time?
They obviously change their pricing to a monthly subscription based on the arguments that they are constantly improving and updating their products but when in comes to issues within this process they let you stand in the rain. They do not even try to help. I am very disappointed! If there were any good alternatives to the Adobe products I would not hesitate to switch over.
You gave up trying what others were suggesting. Something is wrong on your computer and we're not at your computer so we can only suggest things and then see what feedback you give for those suggestions.
I tried every single thing that others were suggesting and posted screenshots of it all.
And there is no truth in the utterance that sth was wrong with my computer. It is a system with modern hardware and a clean install of win10 which works just fine in every situation that I put it in. After the latest LR update all that got messed up were my catalogues. The rest works like a charm. And if there was any appropriate support either on the phone or via remote control you would be able to see just that.
Adobe is selling their - without a doubt great products - for a lot of money which is absolutely adequate. Just like Nikon as a manufacturer of cameras e.g. The BIG difference between those two is that, when Nikon messes things up they admit it and give refunds to their customers. Thats what makes be remain a Nikon user in the long run. I just got a refund for a 20 year old lens that I bought used on eBay and send it to Nikon for repair. Because they couldn't solve the problem they refunded me the whole repair price. That is one hell of way to handle own mistakes!
Adobe on the other hand, they offer a forum where people blame me as a customers for their faulty updates that they didn't finish before releasing them instead of helping their customers on the phone, in a chat or via remote control. As this is sth that is obviously already part of the prices in Adobe's products I sure can expect an appropriate level of service that Adobe does not at all deliver!
No, I didn't try that. I unchecked the graphics box in preferences, didn't fix it. I uninstalled, then reinstalled, but that didn't fix it either. Then I optimised the catalog and went out for a few hours. When I restarted LR was working properly again. Weird.
You have posted exactly one screenshot in the forum thread, a sailboat in Library. If you attempted others then they didn't come through.