2 Replies Latest reply on Jun 17, 2016 6:16 AM by j.s51476751

    Activation and running the application

    Julian1987

      Hi, i installed ADE 4.5.1 but the application doesn´t run, as solution i deleted and installed version 3.0 and this one runs but once i try to open my book there is an error message "error:check activation" so i don´t know what to do. what do you suggest?

        • 1. Re: Activation and running the application
          j.s51476751

          i have the same problem. in the 4.5 version i get the error message trying to open a new book. opening a new book I get the message:

          i can't deactivate my autorisation either

          • 2. Re: Activation and running the application
            j.s51476751 Level 1

            I find this solution via another forum member. for me it worked.

            succes

             

             

            For this problem, you need to deauthorize and authorize ADE again.

             

            Mac:

             

            1. 1. Go-> Go to folder.

            Go to folder dialog will appear.

             

            1. 2. Type   ~/Library/Application Support/Adobe/Digital Editions

            drag the activation.dat file to the trash.

             

             

            ADE will be deauthorized now.

            Now Authorize ADE again [Help -> Authorize Computer].

             

             

             

            Windows:

             

            Choose Start > Run.

            In the Open text box, type regedit and then press Enter. The Registry Editor opens.

            In the left pane of the Registry Editor, locate the following registry key:

            HKEY_CURRENT_USER\Software\Adobe\Adept

            Right-click the Adept key and choose Delete.

            In the Confirm Key Delete dialog, click OK.

             

             

            Your authorization will be deleted.

            ADE will be deauthorized now.

            Now Authorize ADE again.