We have seen that our version of CS5 closes without warning. We have attached the following error;
Faulting application name: InDesign.exe, version: 126.96.36.1990, time stamp: 0x54aaae3e
Faulting module name: ObjectModel.dll, version: 188.8.131.520, time stamp: 0x54aaae2e
Exception code: 0xc0000005
Fault offset: 0x000178f4
Faulting process id: 0x924
Faulting application start time: 0x01d1c7d460cb0dfe
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
Faulting module path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\ObjectModel.dll
Report Id: 9fa50cb5-33c7-11e6-b2a8-00219b844df0
Can anyone assist us?
The bad news is that windows crash reports generally tell you nothing useful. What version of Windows do you have?
And that's CS6, not CS5. Is this a perpetual or subscription license?