2 Replies Latest reply on May 25, 2017 6:53 PM by mf33576429

    How to resolve ADE DRM error on a kobo?

    Sun shine 8888 Level 1

      I have a new "KOBO Glo HD" and I have properly auth my computer and device and can copy without error books from my library to the device, however it stops there, and I get the following error on the device. I have removed the software (not done the registry thing) I have deauth and reauth my computer and device, getting close to the limit I am sure, and have yet to READ 1 book on my kobo. Protected by DRM? no this is not protection...

       

      BTW only support for ADE is chat and forums, and the person at the end of chat referred me to the forums, I think they should disable the CHAT support if your response will only be to refer to forums.

       

      Anyone encountered this and solved it? Is really annoying...

      ADE.jpeg