2 Replies Latest reply on Feb 27, 2018 9:32 AM by edp41780347

    An Error Occurred when signing into Adobe Account from Reader

    zlloyd

      Every time I open a pdf in Adobe Acrobat Reader DC, and click Sign in, I enter my account information, then sign in, but then it comes back with an error window that pops up saying "An Error Occurred", then does not sign in....

      error.JPG

      This only seems to happen from the Reader, and I know my ID and password are correct because I signed in here just fine.

      PLEASE help me with this as Support will not provide help for a free product like the READER....

      Thanks in advance!!