Please follow the below mentioned steps:
1. Win: Navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename it.
Navigate to C/Program Files(X86)Adobe/Adobe Creative Cloud and rename it.
2. Mac: Navigate to /Library/Application Support/Adobe/OOBE and rename it.
Navigate to Applications/Utilities and trash Adobe Application Manager and Creative cloud folder.
Try installing again and let us know whether it worked.
Thanks for contacting me.
i use MAC,
I can’t find Appl support/ adobe/OOBE so I can’t rename it and if i could find it what do i rename it to?
I cant find Adobe app folder so can’t trash that but I have trashed ll CC folders
It still does not initialise
I have installed LR6 on my macbook but i need it on my IMac
is there anything else i can do?
when i purchased CC last year it would not install, it took adobe 60 mins plus to install and it never really worked so i cancelled it, now i have the same problem, LR 5 worked with no issues but i nee 6 bro read my NEF files from Nikon D500