I was asked to update the phone number you have (Supposedly) been trying. It is the correct phone number, and I carry the phone with me at all times.
Something is amiss if it has been reported that I have failed to answer.
I tried a different update method. Does this screen shot indicate I have the latest LR CC version?
Well according to screenshot, you don't have the latest version of Lightroom installed.
Please refer the below link to update it to 2015.6/6.6 version.
Let us know if that helps.