2 Replies Latest reply on Jun 21, 2016 7:17 AM by Jeff A Wright

    Presets go directly into trash instead of installing

    biancac98948437

      Last week I got a new MacBook Pro. I used migration assistant to move Lightroom 4 over, but none of my presets migrated. I have been trying to install my presets, but when I do, they go directly in the trash and don't install. I got a trial of Lightroom CC thinking that it may be a compatibility issue between LR4 and El Capitan, but I'm still having the same issue. I'm finding very little on the internet about this. Has anyone had this experience?